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We're here to help get your claim resolved as quickly as possible. Your service contract, also called terms and conditions, provides all your coverage details. Refer to it when you're ready to file a claim.
Online Claims Portal
Once you submit your claim and it has been reviewed by claims support, you will receive an email with your status update and possible next steps within two business days.
Claims Assistance
Call 888-656-0785 and file your claim with one of our dedicated claims examiners. Our team is committed to providing a streamlined claims process, offering you unwavering support when you need it most.
M-F, 8 AM to 5 PM ET
We're here to help get your request resolved as quickly as possible. Your membership plan, also called terms and conditions, provides all your coverage details. Refer to it when you're ready to make a request. An administrative fee is due during the request process but is fully refundable if for any reason your request is not approved.
Online Claims Portal
To start your request process, you will need the login information that was provided to you when you purchased your plan. If you do not have your login credentials, we can locate your protected device by using your phone number.
Claims Assistance
Please reach out to us at 877-775-3274 or email us at info@protectcell.com
M-F, 9 AM to 9 PM ET
24/7 Emergency Roadside Assistance If your vehicle is not functional, please call 888-250-4801 for roadside assistance. Be sure to prioritize your safety and prevent additional vehicle damage by taking all necessary precautions.
Claims Assistance
Vehicle Service Contract (VSC)
Mechanical • Pre-pay Maintenance • Lifetime Warranty • Auto Auction Warranty • Parts Warranty
Please reach out to us at 877-686-9887
M-F, 8 AM to 6 PM ET
Ancillary Products
Tire & Wheel • Key Replacement • Windshield • Dent & Ding
Please reach out to us at 877-687-1405
M-F, 8 AM to 6 PM ET
We're here to help get your claim resolved as quickly as possible. Your service contract, also called terms and conditions, provides all your coverage details. Refer to it when you're ready to file a claim.
Claims Assistance
Please contact your original lender for assistance.
Existing Claims:
Please reach out to us at 800-888-2738 (Option 1) or email us at claims@fortegra.com
M-F, 8 AM to 6 PM ET